Privacy Policy
Last updated: 30/12/2025
At Pawdes, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
Information you provide directly
• Name
• Email address
• Shipping address
• Billing address
• Payment information (processed securely by third-party providers)
• Photos you upload for personalized products
• Any information you share with customer support
Information collected automatically
When you browse our website, we automatically collect:
• IP address
• Device information
• Browser type
• Pages viewed
• Time spent on the website
• Cookies and similar tracking technologies
This information helps us improve website performance, personalize your experience, and optimize our services.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Create and prepare personalized products
• Send order updates, confirmations, and artwork approvals
• Improve website functionality and user experience
• Provide customer support
• Prevent fraud or unauthorized activity
• Send marketing emails and promotions (only if you opt in)
3. Sharing Your Information
We only share your information with trusted partners necessary to operate our business, such as:
• Payment processors (e.g., PayPal, credit card providers)
• Shipping and delivery partners
• Customer support platforms
• Email service providers
• Analytics or advertising tools (e.g., Google Analytics, Meta Pixel)
These partners are only permitted to use your data to provide their service to us.
4. Data Security
We take data protection seriously.
Your information is stored securely, and we use reasonable technical and organizational measures to protect it from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent from marketing emails
• Request a copy of your data
To exercise any of these rights, please contact us by email.
6. Cookies and Tracking
We use cookies and similar technologies to:
• Improve website performance
• Remember your preferences
• Analyze traffic and behavior
• Personalize ads and marketing
You may disable cookies through your browser settings, but some website features may not function properly.
7. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices and encourage you to read their policies before interacting with them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
📩 Email: info@pawdes.com
We are always here to help.